Trust or consequences build trust today or lose your market tomorrow /

Salvato in:
Dettagli Bibliografici
Autore principale: Golin, Al, 1929-
Ente Autore: ebrary, Inc
Natura: Elettronico eBook
Lingua:inglese
Pubblicazione: New York : American Management Association, c2004.
Soggetti:
Accesso online:An electronic book accessible through the World Wide Web; click to view
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Sommario:
  • Trust trends
  • More than a nice-sounding word
  • The damage done
  • Fix it before it breaks
  • If you can't do it, please say so
  • The human touch
  • Humility
  • Speed, truth, and other good ways to respond to bad times
  • Tough trust decisions
  • The media
  • Great acts of trust
  • Acts of distrust
  • The ten commandments of organizational trust.