Managing quality customer service a practical guide for establishing a service operation /
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主要作者: | Martin, William B. |
---|---|
企业作者: | ebrary, Inc |
格式: | 电子 电子书 |
语言: | 英语 |
出版: |
Los Altos, Calif. :
Crisp,
c1989.
|
丛编: | Fifty-Minute series.
|
主题: | |
在线阅读: | An electronic book accessible through the World Wide Web; click to view |
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