Managing quality customer service a practical guide for establishing a service operation /
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Главный автор: | Martin, William B. |
---|---|
Соавтор: | ebrary, Inc |
Формат: | Электронный ресурс eКнига |
Язык: | английский |
Опубликовано: |
Los Altos, Calif. :
Crisp,
c1989.
|
Серии: | Fifty-Minute series.
|
Предметы: | |
Online-ссылка: | An electronic book accessible through the World Wide Web; click to view |
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