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Managing quality customer service a practical guide for establishing a service operation /

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Detalles Bibliográficos
Autor Principal:	Martin, William B.
Autor Corporativo:	ebrary, Inc
Formato:	Electrónico eBook
Idioma:	inglés
Publicado:	Los Altos, Calif. : Crisp, c1989.
Series:	Fifty-Minute series.
Subjects:	Customer services > Management. Customer relations. Electronic books.
Acceso en liña:	An electronic book accessible through the World Wide Web; click to view
Tags:	Engadir etiqueta Sen Etiquetas, Sexa o primeiro en etiquetar este rexistro!

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