Managing quality customer service a practical guide for establishing a service operation /
Guardat en:
Autor principal: | Martin, William B. |
---|---|
Autor corporatiu: | ebrary, Inc |
Format: | Electrònic eBook |
Idioma: | anglès |
Publicat: |
Los Altos, Calif. :
Crisp,
c1989.
|
Col·lecció: | Fifty-Minute series.
|
Matèries: | |
Accés en línia: | An electronic book accessible through the World Wide Web; click to view |
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