Measuring customer satisfaction
Sábháilte in:
| Príomhchruthaitheoir: | |
|---|---|
| Údar corparáideach: | |
| Formáid: | Leictreonach Ríomhleabhar |
| Teanga: | Béarla |
| Foilsithe / Cruthaithe: |
Menlo Park, Calif. :
Crisp Publications,
c1993.
|
| Sraith: | Fifty-Minute series.
|
| Ábhair: | |
| Rochtain ar líne: | An electronic book accessible through the World Wide Web; click to view |
| Clibeanna: |
Cuir clib leis
Níl clibeanna ann, Bí ar an gcéad duine le clib a chur leis an taifead seo!
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Míreanna comhchosúla
Customer satisfaction practical tools for building important relationships /
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Foilsithe / Cruthaithe: (2000)
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Foilsithe / Cruthaithe: (2000)
Superior customer satisfaction and loyalty : engaging customers to drive performance /
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Foilsithe / Cruthaithe: (2009)
de réir: Goldstein, Sheldon D.
Foilsithe / Cruthaithe: (2009)
Researching customer satisfaction & loyalty how to find out what people really think /
de réir: Szwarc, Paul
Foilsithe / Cruthaithe: (2005)
de réir: Szwarc, Paul
Foilsithe / Cruthaithe: (2005)
Creating customer value : the essentials of marketing
de réir: Learning Resources
de réir: Learning Resources
Managing the customer experience : a measurement-based approach /
de réir: Wilburn, Morris, 1953-
Foilsithe / Cruthaithe: (2006)
de réir: Wilburn, Morris, 1953-
Foilsithe / Cruthaithe: (2006)
An evaluation of customer satisfaction at the General Post Office - Huduma Kenya centre /
de réir: Dido, Guyatu Halake
Foilsithe / Cruthaithe: (2016)
de réir: Dido, Guyatu Halake
Foilsithe / Cruthaithe: (2016)
50 ways to keep your customers : "and get new ones" /
de réir: Timm, Paul R.
Foilsithe / Cruthaithe: (1992)
de réir: Timm, Paul R.
Foilsithe / Cruthaithe: (1992)
Your customer rules! : delivering the Me2B experiences that today's customers demand /
de réir: Price, Bill, 1950-, et al.
Foilsithe / Cruthaithe: (2015)
de réir: Price, Bill, 1950-, et al.
Foilsithe / Cruthaithe: (2015)
Measuring customer satisfaction and loyalty : survey design, use, and statistical analysis methods /
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2008)
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2008)
Customer satisfaction research management : a comprehensive guide to integrating customer loyalty and satisfaction metrics in the management of complex organizations /
de réir: Allen, Danica R., 1959-
Foilsithe / Cruthaithe: (2004)
de réir: Allen, Danica R., 1959-
Foilsithe / Cruthaithe: (2004)
Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
de réir: Blunt, Carolyn
Foilsithe / Cruthaithe: (2013)
de réir: Blunt, Carolyn
Foilsithe / Cruthaithe: (2013)
Build for change : revolutionizing customer engagement through continuous digital innovation /
de réir: Trefler, Alan
Foilsithe / Cruthaithe: (2014)
de réir: Trefler, Alan
Foilsithe / Cruthaithe: (2014)
Secret service hidden systems that deliver unforgettable customer service /
de réir: DiJulius, John R., 1964-
Foilsithe / Cruthaithe: (2003)
de réir: DiJulius, John R., 1964-
Foilsithe / Cruthaithe: (2003)
What's the secret? to providing a world-class customer experience /
de réir: DiJulius, John R., 1964-
Foilsithe / Cruthaithe: (2008)
de réir: DiJulius, John R., 1964-
Foilsithe / Cruthaithe: (2008)
Beyond the ultimate question : a systematic approach to improve customer loyalty /
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2009)
de réir: Hayes, Bob E., 1963-
Foilsithe / Cruthaithe: (2009)
Magnetic service /
de réir: Bell, Chip R.
Foilsithe / Cruthaithe: (2006)
de réir: Bell, Chip R.
Foilsithe / Cruthaithe: (2006)
Exceptional service, exceptional profit the secrets of building a five-star customer service organization /
de réir: Inghilleri, Leonardo
Foilsithe / Cruthaithe: (2010)
de réir: Inghilleri, Leonardo
Foilsithe / Cruthaithe: (2010)
Consumer satisfaction advancements in theory, modeling, and empirical findings /
de réir: Peluso, Alessandro M., 1978-
Foilsithe / Cruthaithe: (2011)
de réir: Peluso, Alessandro M., 1978-
Foilsithe / Cruthaithe: (2011)
50 powerful ideas you can use to keep your customers
de réir: Timm, Paul R.
Foilsithe / Cruthaithe: (2002)
de réir: Timm, Paul R.
Foilsithe / Cruthaithe: (2002)
Mobile telecommunication customer loyalty in Nigeria : determining factors /
de réir: Bello, Olayiwola
Foilsithe / Cruthaithe: (2013)
de réir: Bello, Olayiwola
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Eliminate customer turnoffs /
de réir: Timm, Paul R.
de réir: Timm, Paul R.
Exceed customer expectations /
de réir: Timm, Paul R.
de réir: Timm, Paul R.
Customer intimacy : pick your partners, shape your culture, win together /
de réir: Wiersema, Fred
Foilsithe / Cruthaithe: (1996)
de réir: Wiersema, Fred
Foilsithe / Cruthaithe: (1996)
Modern analysis of customer surveys with applications using R /
Foilsithe / Cruthaithe: (2011)
Foilsithe / Cruthaithe: (2011)
How to win friends and influence profits the art of winning more business from your clients /
de réir: Kean, David
Foilsithe / Cruthaithe: (2008)
de réir: Kean, David
Foilsithe / Cruthaithe: (2008)
An assessment of the factors that determine postgraduate student satisfaction in Kenyan private universities : a case study of Daystar University /
de réir: Alaro, Cedric
Foilsithe / Cruthaithe: (2013)
de réir: Alaro, Cedric
Foilsithe / Cruthaithe: (2013)
Customer satisfaction : a comparative study of Barclays bank of Kenya and Kenya Commercial bank /
de réir: Ogutu, Mercy V.
Foilsithe / Cruthaithe: (2012)
de réir: Ogutu, Mercy V.
Foilsithe / Cruthaithe: (2012)
Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
de réir: Hoffmann, Nicolas, 1983-
Foilsithe / Cruthaithe: (2013)
de réir: Hoffmann, Nicolas, 1983-
Foilsithe / Cruthaithe: (2013)
Loyalty schemes in retailing : a comparison of stand-alone and multi-partner programs /
de réir: Hoffmann, Nicolas, 1983-
Foilsithe / Cruthaithe: (2013)
de réir: Hoffmann, Nicolas, 1983-
Foilsithe / Cruthaithe: (2013)
Der Beitrag der Prospect Theory zur Beschreibung und Erklarung von Servicequalitatsurteilen und Kundenzufriedenheit im Kontext von Versicherungsentscheidungen
de réir: Gusenbauer, Birgit
Foilsithe / Cruthaithe: (2012)
de réir: Gusenbauer, Birgit
Foilsithe / Cruthaithe: (2012)
The joyless economy the psychology of human satisfaction /
de réir: Scitovsky, Tibor
Foilsithe / Cruthaithe: (1992)
de réir: Scitovsky, Tibor
Foilsithe / Cruthaithe: (1992)
Consumer boycotts effecting change through the marketplace and the media /
de réir: Friedman, Monroe
Foilsithe / Cruthaithe: (1999)
de réir: Friedman, Monroe
Foilsithe / Cruthaithe: (1999)
Beyond customer service, revised
de réir: Gerson, Richard F.
Foilsithe / Cruthaithe: (1998)
de réir: Gerson, Richard F.
Foilsithe / Cruthaithe: (1998)
Monitoring, measuring and managing customer service /
de réir: Goodman, Gary S.
Foilsithe / Cruthaithe: (2000)
de réir: Goodman, Gary S.
Foilsithe / Cruthaithe: (2000)
Customer-centered telecommunications services marketing
de réir: Strouse, Karen G.
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de réir: Strouse, Karen G.
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Customer loyalty, retention, and customer relationship management
Foilsithe / Cruthaithe: (2006)
Foilsithe / Cruthaithe: (2006)
A complaint is a gift recovering customer loyalty when things go wrong /
de réir: Barlow, Janelle, 1943-
Foilsithe / Cruthaithe: (2008)
de réir: Barlow, Janelle, 1943-
Foilsithe / Cruthaithe: (2008)
Customer's new voice : extreme relevancy and experience through volunteered customer information /
de réir: McKean, John, 1956-
Foilsithe / Cruthaithe: (2015)
de réir: McKean, John, 1956-
Foilsithe / Cruthaithe: (2015)
Dealing with the irate customer /
Customer service in health care : a grassroots approach to creating a culture of service excellence /
de réir: Baird, Kristin
Foilsithe / Cruthaithe: (2000)
de réir: Baird, Kristin
Foilsithe / Cruthaithe: (2000)