Assessment of strategies influencing customer satisfaction in Kenya private Universities : a case of Daystar University /
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Main Author: | |
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Format: | Book |
Language: | English |
Published: |
Nairobi :
Daystar University,
2014.
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Subjects: | |
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Item Description: | A thesis presented to the School of Business and Economics of Daystar University, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management and Human Resource Management. |
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Physical Description: | xii, 99 p : ill ; cm. |
Bibliography: | Includes bibliographical references. |