Management challenges in quality service delivery in the Kenyan-banking sector : a case of Consolidated Bank limited /

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Bibliographic Details
Main Author: Kasaine, Adam M.
Format: Book
Language:English
Published: Nairobi : Daystar University, 2016.
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100 |a Kasaine, Adam M. 
245 |a Management challenges in quality service delivery in the Kenyan-banking sector :  |b a case of Consolidated Bank limited /  |c by Adam M. Kasaine. 
260 |a Nairobi :  |b Daystar University,  |c 2016. 
300 |a xi, 98 p :  |b ill ;  |c  cm. 
500 |a A thesis presented to the School of Business and Economics of Daystar University in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management. 
504 |a Includes bibliographical references. 
650 |a Bank management. 
908 |a 160919 
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