Assessment on the effects of ISO 9001 : 2008 certification in enhancing service delivery in Kenyan parastatals /

Antzeko izenburuak

• ISO 9001:2008 explained /
  nork: Cianfrani, Charles A., et al.
  Argitaratua: (2009)
• Cracking the case of ISO 9001:2008 for service : a simple guide to implementing quality management in service organizations /
  nork: Cianfrani, Charles A., et al.
  Argitaratua: (2009)
• Cracking the case of ISO 9001:2008 for manufacturing : a simple guide to implementing quality management in manufacturing /
  nork: Cianfrani, Charles A., et al.
  Argitaratua: (2009)
• ISO 9001:2008 for small and medium-sized businesses /
  nork: Robitaille, Denise E.
  Argitaratua: (2010)
• Lean ISO 9001 : adding spark to your ISO 9001 QMS and sustainability to your lean efforts /
  nork: Micklewright, Mike
  Argitaratua: (2010)