The role of ISO9001-2000 (TQM) implementation on a student academic satisfaction : the case of Premier Academy /

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Bibliographic Details
Main Author: Ng'ang'a, Michael Wachira
Format: Book
Language:English
Published: Nairobi, Kenya : Daystar University, 2013.
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Description
Item Description:A thesis presented to the School of Business and Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirements for the degree of Master of Business Administration in Strategic Management.
Physical Description:xi, 118 p ; cm.