The role of strategic human resource practices on provision of quality customer service in the banking industry : a case of Kenya Commercial Bank /
Bewaard in:
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| Formaat: | Boek |
| Taal: | Engels |
| Gepubliceerd in: |
Nairobi, Kenya :
Daystar University,
2013.
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| Onderwerpen: | |
| Tags: |
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| Beschrijving item: | A project report presented to the School of Business & Economics of Daystar University Nairobi, Kenya in partial fulfillment of the requirement for the degree of Master of Business Administration in Strategic Management. |
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| Fysieke beschrijving: | xii, 136 p. |