Tohutoro APA (7th ed.)
Kirchmer, M. (2011). High Performance Through Process Excellence: From Strategy to Execution with Business Process Management. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-21165-2
Tohutoru Kātū Chicago (17th ed.)
Kirchmer, Mathias. High Performance Through Process Excellence: From Strategy to Execution with Business Process Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. https://doi.org/10.1007/978-3-642-21165-2.
Tohutoro MLA (9th ed.)
Kirchmer, Mathias. High Performance Through Process Excellence: From Strategy to Execution with Business Process Management. Springer Berlin Heidelberg, 2011. https://doi.org/10.1007/978-3-642-21165-2.
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