APA引文

Kirchmer, M. (2011). High Performance Through Process Excellence: From Strategy to Execution with Business Process Management. Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-642-21165-2

芝加哥风格引文

Kirchmer, Mathias. High Performance Through Process Excellence: From Strategy to Execution with Business Process Management. Berlin, Heidelberg: Springer Berlin Heidelberg, 2011. https://doi.org/10.1007/978-3-642-21165-2.

MLA引文

Kirchmer, Mathias. High Performance Through Process Excellence: From Strategy to Execution with Business Process Management. Springer Berlin Heidelberg, 2011. https://doi.org/10.1007/978-3-642-21165-2.