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Customer Knowledge Management Improving Customer Relationship through Knowledge Application /

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Bibliographic Details
Main Author:	Wilde, Silvio
Corporate Author:	SpringerLink (Online service)
Format:	Electronic eBook
Language:	English
Published:	Berlin, Heidelberg : Springer Berlin Heidelberg, 2011.
Subjects:	Economics. Industrial management. Economics/Management Science. Management/Business for Professionals. Business/Management Science, general. Economics/Management Science, general.
Online Access:	http://dx.doi.org/10.1007/978-3-642-16475-0
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