Macintyre, M., Parry, G., & Angelis, J. (2011). Service Design and Delivery. Springer US. https://doi.org/10.1007/978-1-4419-8321-3
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Chicago Style (17th ed.) Citation
Macintyre, Mairi, Glenn Parry, and Jannis Angelis. Service Design and Delivery. Boston, MA: Springer US, 2011. https://doi.org/10.1007/978-1-4419-8321-3.
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MLA (9th ed.) Citation
Macintyre, Mairi, et al. Service Design and Delivery. Springer US, 2011. https://doi.org/10.1007/978-1-4419-8321-3.
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Warning: These citations may not always be 100% accurate.