Mills, P. K., & Snyder, K. M. (2009). Knowledge Services Management: Organizing Around Internal Markets. Springer US. https://doi.org/10.1007/978-0-387-09519-6
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Citação norma Chicago
Mills, Peter K., and Kevin M. Snyder. Knowledge Services Management: Organizing Around Internal Markets. Boston, MA: Springer US, 2009. https://doi.org/10.1007/978-0-387-09519-6.
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Citação norma MLA
Mills, Peter K., and Kevin M. Snyder. Knowledge Services Management: Organizing Around Internal Markets. Springer US, 2009. https://doi.org/10.1007/978-0-387-09519-6.
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Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.