Customer service skills for corporate communication : a case study of KENCALL EPZ ltd /
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| Autor principal: | |
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| Format: | Llibre |
| Idioma: | anglès |
| Publicat: |
Nairobi :
Daystar University,
2011.
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| Matèries: | |
| Etiquetes: |
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| Descripció de l’ítem: | A thesis presented to the school of Communication, Languages and Performing Arts of Daystar University in partial fulfilment of the requirements of the degree of Masters of Arts in Communication. |
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| Descripció física: | xii, 108 p : ill. |
| Bibliografia: | Includes bibliographical references and index. |