Empowering the customer : the citizen in public sector reform /
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| Main Author: | |
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| Format: | Book |
| Language: | English |
| Published: |
London :
Commonwealth Secretariat,
2001.
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| Series: | Managing the public service strategies for improvement series: no. 13
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| Subjects: | |
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| Physical Description: | x, 63 p. |
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| Bibliography: | Includes bibliographical references. |
| ISBN: | 0850926491 : |