Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd /

Saved in:

书目详细资料
主要作者:	Mutua, Jossylin N.
格式:	图书
语言:	英语
出版:	Nairobi : Daystar University, c2006.
主题:	Customer services > utility industry. Daystar University research thesis (MBA). Service industries > quality control.
标签:	添加标签没有标签, 成为第一个标记此记录!

Nairobi Campus: Store