Grönstedt, A. (2000). The customer century: Lessons from world class companies in integrated marketing and communications. Routledge.
Chicago Style (17. basım) AtıfGrönstedt, Anders. The Customer Century: Lessons from World Class Companies in Integrated Marketing and Communications. New York: Routledge, 2000.
MLA (9th ed.) AtıfGrönstedt, Anders. The Customer Century: Lessons from World Class Companies in Integrated Marketing and Communications. Routledge, 2000.
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