Нүүр зураг

QR код

The customer-driven company : moving from talk to action /

Бусад хувилбаруудыг харуулах (1)

-д хадгалсан:

Номзүйн дэлгэрэнгүй
Үндсэн зохиолч:	Whiteley, Richard C.
Формат:	Ном
Хэл сонгох:	англи
Хэвлэсэн:	Reading, Mass. : Addison-Wesley, c1991.
Нөхцлүүд:	Customer relations. Customer services.
Шошгууд:	Шошго нэмэх Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!

Ижил төстэй зүйлс

The customer-driven company : moving from talk to action /
-н: Whiteley, Richard C.
Хэвлэсэн: (1991)

When customers talk --turn what they tell you into sales /
-н: Gross, T. Scott
Хэвлэсэн: (2005)

When customers talk --turn what they tell you into sales /
-н: Gross, T. Scott
Хэвлэсэн: (2005)

Beyond customer service, revised
-н: Gerson, Richard F.
Хэвлэсэн: (1998)

Beyond customer service, revised
-н: Gerson, Richard F.
Хэвлэсэн: (1998)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
-н: Lowenstein, Michael W., 1942-
Хэвлэсэн: (2011)

The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior /
-н: Lowenstein, Michael W., 1942-
Хэвлэсэн: (2011)

Customer winback how to recapture lost customers and keep them loyal /
-н: Griffin, Jill
Хэвлэсэн: (2001)

Customer winback how to recapture lost customers and keep them loyal /
-н: Griffin, Jill
Хэвлэсэн: (2001)

Customer intimacy : pick your partners, shape your culture, win together /
-н: Wiersema, Fred
Хэвлэсэн: (1996)

Customer intimacy : pick your partners, shape your culture, win together /
-н: Wiersema, Fred
Хэвлэсэн: (1996)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
-н: Goodman, John A.
Хэвлэсэн: (2009)

Strategic customer service managing the customer experience to increase positive word of mouth, build loyalty, and maximize profits /
-н: Goodman, John A.
Хэвлэсэн: (2009)

Strategic customer management strategizing the sales organization /
-н: Piercy, Nigel
Хэвлэсэн: (2009)

Strategic customer management strategizing the sales organization /
-н: Piercy, Nigel
Хэвлэсэн: (2009)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
-н: Price, Bill, 1950-, зэрэг
Хэвлэсэн: (2015)

Your customer rules! : delivering the Me2B experiences that today's customers demand /
-н: Price, Bill, 1950-, зэрэг
Хэвлэсэн: (2015)

Managing quality customer service a practical guide for establishing a service operation /
-н: Martin, William B.
Хэвлэсэн: (1989)

Managing quality customer service a practical guide for establishing a service operation /
-н: Martin, William B.
Хэвлэсэн: (1989)

Managing the customer experience : a measurement-based approach /
-н: Wilburn, Morris, 1953-
Хэвлэсэн: (2006)

Managing the customer experience : a measurement-based approach /
-н: Wilburn, Morris, 1953-
Хэвлэсэн: (2006)

Customer care excellence : how to create an effective customer focus. /
-н: Cook, Sarah
Хэвлэсэн: (2011)

Customer care excellence : how to create an effective customer focus. /
-н: Cook, Sarah
Хэвлэсэн: (2011)

Customer service training 101 quick and easy techniques that get great results /
-н: Evenson, Renee, 1951-
Хэвлэсэн: (2005)

Customer service training 101 quick and easy techniques that get great results /
-н: Evenson, Renee, 1951-
Хэвлэсэн: (2005)

Influence of corporate reputation on Airtel Kenya customer satisfaction among university students the case of the technical university of Kenya
-н: Ramani, Ken
Хэвлэсэн: (2022)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
-н: Blunt, Carolyn
Хэвлэсэн: (2013)

Delivering effective social customer service : how to redefine the way you manage customer experience and your corporate reputation /
-н: Blunt, Carolyn
Хэвлэсэн: (2013)

Service design for business : a practical guide to optimizing the customer experience /
-н: Reason, Ben, 1972-, зэрэг
Хэвлэсэн: (2016)

Service design for business : a practical guide to optimizing the customer experience /
-н: Reason, Ben, 1972-, зэрэг
Хэвлэсэн: (2016)

Positively outrageous service how to delight and astound your customers and win them for life /
-н: Gross, T. Scott
Хэвлэсэн: (2004)

Positively outrageous service how to delight and astound your customers and win them for life /
-н: Gross, T. Scott
Хэвлэсэн: (2004)

Surprise! : The secret to customer loyalty in the service sector /
-н: Magnini, Vincent P.
Хэвлэсэн: (2015)

Surprise! : The secret to customer loyalty in the service sector /
-н: Magnini, Vincent P.
Хэвлэсэн: (2015)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
-н: Frawley, Andrew
Хэвлэсэн: (2015)

Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement /
-н: Frawley, Andrew
Хэвлэсэн: (2015)

What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
-н: Gallagher, Richard S.
Хэвлэсэн: (2008)

What to say to a porcupine 20 humorous tales that get to the heart of great customer service /
-н: Gallagher, Richard S.
Хэвлэсэн: (2008)

Perception of a difference the power in buying, marketing and selling customer care /
-н: Zimmerman, Wesley
Хэвлэсэн: (2005)

Marketing for rainmakers 52 rules of engagement to attract and retain customers for life /
-н: Fragasso, Philip M., 1950-
Хэвлэсэн: (2008)