Service management : operations, strategy, information technology /

Service management : operations, strategy, information technology /

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Bibliographic Details
Main Author: Fitzsimmons, James A.
Other Authors: Fitzsimmons, Mona
Format: Book
Language:English
Published: Boston : McGraw-Hill, c2008.
Edition:6th ed.
Subjects:
Service industries > Management.
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Athi-River Campus: Africana & Special Collection

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