Εξώφυλλο

Κώδικας QR

Service management : operations, strategy, information technology /

Αποθηκεύτηκε σε:

Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας:	Fitzsimmons, James A.
Άλλοι συγγραφείς:	Fitzsimmons, Mona
Μορφή:	Βιβλίο
Γλώσσα:	Αγγλικά
Έκδοση:	Boston : McGraw-Hill, c2008.
Έκδοση:	6th ed.
Θέματα:	Service industries > Management.
Ετικέτες:	Προσθήκη ετικέτας Δεν υπάρχουν, Καταχωρήστε ετικέτα πρώτοι!

Παρόμοια τεκμήρια

Service management : operation,strategy,Information technology /
από: Fitzsimmons, James A.
Έκδοση: (2008)

Service management : operation, strategy, information technology /
από: Fitzsimmons, James A.
Έκδοση: (2008)

Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
από: Fitzsimmons, James A.
Έκδοση: (2008)

Services management (including skill development) /
από: Ramachandra, K.
Έκδοση: (2010)

Services management
από: Appannaiah, H. R.
Έκδοση: (2010)

Services marketing and management
από: Gilmore, Audrey
Έκδοση: (2003)

The impact of technology on services
Έκδοση: (2002)

Management of service businesses in Japan
Έκδοση: (2013)

International journal of service industry management.
Έκδοση: (2007)

Risk management technology in financial services risk control, stress testing, models, and IT systems and structures /
από: Chorafas, Dimitris N.
Έκδοση: (2007)

Co-creating service experience /
Έκδοση: (2015)

Service quality a global perspective /
Έκδοση: (2003)

Service marketing : people, technology, strategy /
από: Lovelock, Christopher
Έκδοση: (2011)

Service marketing : people, technology, strategy /
από: Lovelock, Christopher
Έκδοση: (2011)

Service desk and incident manager : careers in IT service management /
από: Wheatcroft, Peter
Έκδοση: (2014)

Complex service delivery processes : strategy to operations /
από: Harvey, Jean, 1950-
Έκδοση: (2010)

Services marketing : managing the service value chain /
από: Bruhn, Manfred
Έκδοση: (2006)

Service science
από: Daskin, Mark S., 1952-
Έκδοση: (2010)

5S for service organizations and offices : a lean look at improvements /
από: Sarkar, Debashis
Έκδοση: (2006)

Internationalization of service firms
Έκδοση: (2007)

Services marketing : people, technology, strategy /
από: Wirtz, Jochen
Έκδοση: (2016)

Special issue from the 4th SIG services research conference services research - a truly global discipline /
Έκδοση: (2006)

Enhancing customer experience in the service industry : a global perspective /
Έκδοση: (2015)

Service quality crossing boundaries /
Έκδοση: (2003)

Managing innovation cases from the services industries /
Έκδοση: (1988)

Service science : the foundations of service engineering and management /
από: Qiu, Robin G.
Έκδοση: (2014)

Services marketing : people, technology, strategy /
από: Lovelock, Christopher
Έκδοση: (2011)

Operations risk managing a key component of operations risk under Basel II /
από: Loader, David
Έκδοση: (2007)

Research in e-service
Έκδοση: (2002)

HR at your service lessons from benchmark service organizations /
από: Latham, Gary P.
Έκδοση: (2012)

Lean for service organizations and offices : a holistic approach for achieving operational excellence and improvements /
από: Sarkar, Debashis
Έκδοση: (2007)

Supply chain management : strategy, planning, and operation /
από: Chopra, Sunil
Έκδοση: (2007)

The professional services firm bible
από: Baschab, John, 1968-
Έκδοση: (2005)

QUIS 9 symposium service excellence in management /
Έκδοση: (2005)

Customer service in the information environment /
από: St. Clair, Guy, 1940-
Έκδοση: (1993)

Household production, services and monetary policy
από: Lonkeng Ngouana, Constant
Έκδοση: (2012)

Services : statistics on value added and employment.
Έκδοση: (2000)

Marketing plans for services a complete guide /
από: McDonald, Malcolm
Έκδοση: (2011)

Management of human service programs /
από: Lewis, Judith A.
Έκδοση: (1991)

Lean six sigma service excellence a guide to green belt certification and bottom line improvement /
από: Taylor, Gerald M.
Έκδοση: (2009)