Результаты поиска - Fitzsimmons, Mona
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Service management : operations, strategy, information technology /
Опубликовано 2008Другие авторы: “...Fitzsimmons, Mona...”
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Service management : operation, strategy, information technology /
Опубликовано 2008Другие авторы: “...Fitzsimmons, Mona J....”
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Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology /
Опубликовано 2008Другие авторы: “...Fitzsimmons, Mona J....”