Resultados de procura - Edvardsson, Bo

Involving customers in new service development

Outros autores: “...Edvardsson, Bo, 1952-...”
An electronic book accessible through the World Wide Web; click to view

Back where we belong - marketing as the organization's core strategy /

Outros autores: “...Edvardsson, Bo...”
An electronic book accessible through the World Wide Web; click to view