Ngā hua rapu - Dugan, Robert E., 1952-

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  1. 1
    Ata uhi

    Assessing service quality : satisfying the expectations of library customers / mā Hernon, Peter, Altman, Ellen, Dugan, Robert E., 1952-

    I whakaputaina 2015
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  2. 2
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    Getting started with evaluation / mā Hernon, Peter, Dugan, Robert E., 1952-, Matthews, Joseph R.

    I whakaputaina 2014
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  3. 3
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    An action plan for outcomes assessment in your library mā Hernon, Peter

    I whakaputaina 2002
    Ētahi atu kaituhi: “…Dugan, Robert E., 1952-…”
    An electronic book accessible through the World Wide Web; click to view
    Tāhiko īPukapuka

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