检索结果 - Anton, Jon

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    Call center performance enhancement using simulation and modeling 由 Anton, Jon

    出版 1999
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  2. 2
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    Call center benchmarking how good is "good enough" / 由 Anton, Jon

    出版 2000
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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