檢索結果 - Anton, Jon
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Call center performance enhancement using simulation and modeling 由 Anton, Jon
出版 1999索引號: 載入...An electronic book accessible through the World Wide Web; click to view
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電子 電子書 -
2
Call center benchmarking how good is "good enough" / 由 Anton, Jon
出版 2000索引號: 載入...An electronic book accessible through the World Wide Web; click to view
位於: 載入...
電子 電子書