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Advances in business, management and entrepreneurship : proceedings of the 3rd Global Conference on Business, Management and Entrepreneurship (GC-BME 3), Bandung, Indonesia, 8 Augu...

Table of Contents: “…Cover -- Half Title -- Series Title Page -- Title Page -- Copyright Page -- Table of Contents -- Preface/foreword -- Editorial board -- Scientific committee -- Organizing committee -- Acknowledgements -- Section 1: Marketing management -- The origins and consequences of trust in online shopping -- How digital certificate affects e-commerce consumers trust and purchase intention -- Encouraging pro-environmental behavior through consumer innovativeness -- Entrepreneurial marketing and marketing performance: The moderating role of market-sensing capability…”
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Berry College a history / by Dickey, Ouida

Table of Contents: “…Important dates in the life of Martha Berry and the development of her schools -- Appendix B. Berry trustees (through May 2003) -- Appendix C. Chief administrative officers and chief academic officers -- Appendix D. …”
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A constitution for all times / by Karlan, Pamela S.

Table of Contents: “…. -- Votes behind bars -- Gideon's muted trumpet -- The cost of death -- What's a right without a remedy? …”
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Opposition to vaccination a transatlantic discussion /

Table of Contents: “…Contents: Anti-vaccination movements in the US and the EU -- The impact of vaccine opposition on the numbers of measles and influenza cases -- The influence of public and social media on pro/anti-vaccines debate -- Lack of public trust in the pharmaceutical industry and regulatory agencies in the US and the EU -- The demographics of anti-vaccinators in the US and the UK -- Challenges in communicating the safety and importance of vaccine to the public.…”
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Elijah & the prophets of Baal / by Lalo, Laurent

Jesus and john the baptist /

Let the world listen right the Mississippi Delta hip-hop story / by Neff, Ali Colleen

Table of Contents: “…-- New blues in the Mississippi Delta -- A family affair -- True blues ain't no new news -- Musical mobilities -- The undivided road.…”
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Patient Safety in Surgery

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The law of higher education a comprehensive guide to legal implications of administrative decision making / by Kaplin, William A.

Table of Contents: “…Overview of higher education law -- Legal planning and dispute resolution -- The college and its trustees and officers -- The college and its employees -- Nondiscrimination and affirmative action in employment -- Faculty employment issues -- Faculty academic freedom and freedom of expression -- The student-institution relationship -- Student Academic Issues -- Student Disciplinary Issues -- Rights and responsibilities of student organizations and their members -- Local governments and the local community -- The college and the state government -- The college and the federal government -- The college and the education associations -- The college and the business/industrial community.…”
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Cross-cultural servanthood : serving the world in Christlike humility / by Elmer, Duane, 1943-

Table of Contents: “…Part I: Servanthood : basic perspectives -- Servanthood : its burden and challenge -- Servanthood : choosing the towel or the robe -- Humility : posture of the servant -- Part II: Servanthood : the process -- Openness : welcoming others into your presence -- Acceptance : communicating respect for others -- Trust : building confidence in relationships -- Learning : seeking information that changes you -- Learning : biblical foundations for change -- Understanding : seeing through the other's eyes -- Serving : becoming like Christ to others -- Part III: Servanthood : the challenges -- The servant and leadership -- The servant and power -- The servant and mystery -- The servant model : Joseph.…”
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Legality by Shapiro, Scott

Table of Contents: “…-- Crazy little thing called "law" -- Austin's sanction theory -- Hart and the rule of recognition -- How to do things with plans -- The making of a legal system -- What law is -- Legal reasoning and judicial decision making -- Hard cases -- Theoretical disagreements -- Dworkin and distrust -- The economy of trust -- The interpretation of plans -- The value of legality.…”
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Usable social science by Smelser, Neil J.

Table of Contents: “…Space and time : constraints and opportunities -- Some dynamics of cognition, judgment, and bias -- Sanctions in organizational and social life -- Groups, teams, networks, trust, and social capital -- How decisions are made -- Organizations and organizational change -- Economic development and social change -- Methods of research and their usability -- Social change, social problems, and demands for knowledge -- The production of knowledge in the social sciences.…”
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Death, belief and politics in Central African history / by Kalusa, Walima T.

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Tonga timeline : appraising sixty years of multidisciplinary research in Zambia and Zimbabwe /

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Teaching Meltzer : modes and approaches /

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The masculine self in late medieval England by Neal, Derek G.

Table of Contents: “…False thieves and true men -- Husbands and priests -- Sex and gender : the meanings of the male body -- Toward the private self : desire, masculinity, and middle English romance.…”
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Managing knock your socks off service by Bell, Chip R.

Table of Contents: “…Find and retain quality people -- Recruit creatively and hire carefully -- Paying attention to employee retention -- Keeping your best and brightest -- Know your customers intimately -- "Emotionalizing" the yardstick : why customer satisfaction isn't enough -- Listening is a contact sport -- A complaining customer is your best friend -- The binding power of customer trust -- Little things mean a lot -- Build a service vision -- The power of purpose -- Getting your vision down on paper -- A service vision statement sampler -- Standards and norms : delivering on the service promise -- Make your service delivery system ETDBW (easy to do business with) -- Bad systems undermine good people -- Fix the system, not the people -- Measure and manage from the customer's point of view -- Add magic : creating the unpredictable and unique -- Make recovery a point of pride ... and a focal part of your system -- Reinventing your service system -- Train and coach -- Start on day one (when their hearts and minds are malleable) -- Training creates competence, confidence, and commitment to customers -- Making training stick -- Thinking and acting like a coach -- Involve and empower -- Fostering "responsible freedom" on the front lines -- Removing the barriers to empowerment -- Recognize, reward, and celebrate -- Recognition and reward : fueling the fires of service success -- Feedback : breakfast, lunch, and dinner of champions -- The art of interpersonal feedback -- Celebrate success -- Your most important management mission : set the tone and lead the way -- Manager-employee trust : ground zero for service quality -- Observation is more powerful than conversation -- Great service leadership in action.…”
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Mirage of Police Reform : Procedural Justice and Police Legitimacy / by Worden, Robert E., McLean, Sarah J., 1971-

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Rethinking democratic accountability by Behn, Robert D.

Table of Contents: “…-- Performance and the new public management -- The traditional, public-administration paradigm of accountability -- The questions of democratic accountability -- Discretion and trust -- Retrospective accountability for performance -- A new compact of mutual, collective responsibility -- The cooperation challenge -- Fostering cooperation with conventions and norms -- Evolving a charter agency -- 360-degree accountability for performance.…”
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Critical information infrastructure protection and the law an overview of key issues /

Table of Contents: “…Moving forward (Motivating the private sector, Security and privacy tensions, A Trust network)…”
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