Search Results - KIMEP~

Women and language essays on gendered communication across media /

Table of Contents: “…Donnelly -- Technological spaces : transforming "talk" in the 21st century -- Women, kin-keeping, and the inscription of gender in mediated communication environments / Julie Dare -- Gendering the construction of instant messaging / Koen Leurs and Sandra Ponzanesi -- Gender blogging : femininity and communication practices on the internet / Adriana Braga.…”
An electronic book accessible through the World Wide Web; click to view

The first decade of EU migration and asylum law by Guild, Elspeth

Table of Contents: “…: marriages of convenience, moral gate-keeping and immigration to the United Kingdom / Helena Wray -- Effective remedies for third country nationals in EU law : justice accessible to all? …”
An electronic book accessible through the World Wide Web; click to view

Online education 2.0 evolving, adapting, and reinventing online technical communication /

Table of Contents: “…Tesdell -- Library services for online students / Britt Fagerheim -- "Keeping it real": contextualizing intellectual property and privacy in the online technical communication course / Natalie Stillman-Webb.…”
An electronic book accessible through the World Wide Web; click to view

Contemporary Rhetorical Citizenship /

Table of Contents: “…; On Rhetorical Ethos and Personal Deeds: A 2011 Spanish Public Controversy; The Hunt for Promises in Danish Political Debate; "Keep[ing] Profits at a Reasonably Low Rate": Invoking American Civil Religion in FDR's Rhetoric of Tax Equity and Citizenship; Yarn Bombing: Claiming Rhetorical Citizenship in Public Spaces.…”
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Cerebral palsy a complete guide for caregiving / by Miller, Freeman

Table of Contents: “…Caregiving techniques -- Taking care of yourself when you care for others -- Protecting the caregivers' back : basic body mechanics -- Making things easier for you and your child : home modifications -- Choosing appropriate seating -- Choosing and using car seats -- About wheelchair maintenance -- Pressure management awareness -- Choosing a stander -- About walkers and gait trainers -- About braces -- Choosing the correct shoes -- Increasing independence with service dogs -- Managing the system -- Working with a case manager -- Letters of medical necessity -- Occupations for adults with cerebral palsy -- About hospitalization -- Keeping medical history records -- Life planning process -- About casts -- Using nutritional boosters -- Managing tube feedings -- Oral hygiene : providing mouth and teeth care -- Toilet training your child -- Giving an enema -- Giving rectal medications or suppositories -- Suctioning techniques -- pt. 3. …”
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Managing knock your socks off service by Bell, Chip R.

Table of Contents: “…Find and retain quality people -- Recruit creatively and hire carefully -- Paying attention to employee retention -- Keeping your best and brightest -- Know your customers intimately -- "Emotionalizing" the yardstick : why customer satisfaction isn't enough -- Listening is a contact sport -- A complaining customer is your best friend -- The binding power of customer trust -- Little things mean a lot -- Build a service vision -- The power of purpose -- Getting your vision down on paper -- A service vision statement sampler -- Standards and norms : delivering on the service promise -- Make your service delivery system ETDBW (easy to do business with) -- Bad systems undermine good people -- Fix the system, not the people -- Measure and manage from the customer's point of view -- Add magic : creating the unpredictable and unique -- Make recovery a point of pride ... and a focal part of your system -- Reinventing your service system -- Train and coach -- Start on day one (when their hearts and minds are malleable) -- Training creates competence, confidence, and commitment to customers -- Making training stick -- Thinking and acting like a coach -- Involve and empower -- Fostering "responsible freedom" on the front lines -- Removing the barriers to empowerment -- Recognize, reward, and celebrate -- Recognition and reward : fueling the fires of service success -- Feedback : breakfast, lunch, and dinner of champions -- The art of interpersonal feedback -- Celebrate success -- Your most important management mission : set the tone and lead the way -- Manager-employee trust : ground zero for service quality -- Observation is more powerful than conversation -- Great service leadership in action.…”
An electronic book accessible through the World Wide Web; click to view

Contemporary Rhetorical Citizenship /

Table of Contents: “…; On Rhetorical Ethos and Personal Deeds: A 2011 Spanish Public Controversy; The Hunt for Promises in Danish Political Debate; "Keep[ing] Profits at a Reasonably Low Rate": Invoking American Civil Religion in FDR's Rhetoric of Tax Equity and Citizenship; Yarn Bombing: Claiming Rhetorical Citizenship in Public Spaces.…”
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Adolescent psychopathology and the developing brain integrating brain and prevention science /

Table of Contents: “…Abramson -- Early identification and prevention of early-onset bipolar disorder / Kiki Chang, Kim Gallelli, and Meghan Howe -- Resilience and vulnerability to trauma: psychobiological mechanisms / Nicole S. …”
An electronic book accessible through the World Wide Web; click to view

Innovations in human resource management getting the public's work done in the 21st century /

Table of Contents: “…Thompson -- Competencies for success in international leadership in challenging times / Daniel Spikes and John Stroup -- An agency-level look at alternative working arrangements in federal government / Sharon H. …”
An electronic book accessible through the World Wide Web; click to view

Rebels in groups dissent, deviance, difference and defiance /

Table of Contents: “…Explaining differences in opinion expressions: Direction matters (Kimberly Rios Morrison & Dale T. Miller). -- 13. Innovation credit: When and why do group members give their leaders license to deviate from group norms? …”
An electronic book accessible through the World Wide Web; click to view

The proverbial "Pied piper" a festschrift volume of essays in honor of Wolfgang Mieder on the occasion of his sixty-fifth birthday /

Table of Contents: “…Gordon -- Vox populi: parody and political proverbs / Kimberly J. Lau -- From mochit' to koshmarit': some observations about Russian political language, 1999-2008 / Andrey Reznikov -- Some essentials on the popularity of (American) proverbs / Peter Grzybek and Christoph Chlosta -- From a structural semantic analysis towards a computational proverb classification framework / Galit Hasan-Rokem and Pavel Kats -- The Chinese sources of common Far-Eastern proverbs / Gyula Paczolay -- "The pun is mightier than the sword": types of punning in Anglo-American anti-proverbs / Anna T. …”
An electronic book accessible through the World Wide Web; click to view

Rebels in groups dissent, deviance, difference and defiance /

Table of Contents: “…Explaining differences in opinion expressions: Direction matters (Kimberly Rios Morrison & Dale T. Miller). -- 13. Innovation credit: When and why do group members give their leaders license to deviate from group norms? …”
An electronic book accessible through the World Wide Web; click to view

The proverbial "Pied piper" a festschrift volume of essays in honor of Wolfgang Mieder on the occasion of his sixty-fifth birthday /

Table of Contents: “…Gordon -- Vox populi: parody and political proverbs / Kimberly J. Lau -- From mochit' to koshmarit': some observations about Russian political language, 1999-2008 / Andrey Reznikov -- Some essentials on the popularity of (American) proverbs / Peter Grzybek and Christoph Chlosta -- From a structural semantic analysis towards a computational proverb classification framework / Galit Hasan-Rokem and Pavel Kats -- The Chinese sources of common Far-Eastern proverbs / Gyula Paczolay -- "The pun is mightier than the sword": types of punning in Anglo-American anti-proverbs / Anna T. …”
An electronic book accessible through the World Wide Web; click to view

#identity : Hashtagging Race, Gender, Sexuality, and Nation /

Table of Contents: “…Beyond Hashtags: Black Twitter and Building Solidarity across Borders / Kimberly McNair -- Part V: Notes From the Color of New Media -- 18. …”
Full text available:

Adolescent psychopathology and the developing brain integrating brain and prevention science /

Table of Contents: “…Abramson -- Early identification and prevention of early-onset bipolar disorder / Kiki Chang, Kim Gallelli, and Meghan Howe -- Resilience and vulnerability to trauma: psychobiological mechanisms / Nicole S. …”
An electronic book accessible through the World Wide Web; click to view

Innovations in human resource management getting the public's work done in the 21st century /

Table of Contents: “…Thompson -- Competencies for success in international leadership in challenging times / Daniel Spikes and John Stroup -- An agency-level look at alternative working arrangements in federal government / Sharon H. …”
An electronic book accessible through the World Wide Web; click to view

#identity : Hashtagging Race, Gender, Sexuality, and Nation /

Table of Contents: “…Beyond Hashtags: Black Twitter and Building Solidarity across Borders / Kimberly McNair -- Part V: Notes From the Color of New Media -- 18. …”
Full text available:

Modelling a Catholic university to meet the 21st century challenges : essays in honour of Revd. Prof. John C. Maviiri /

Table of Contents: “…John Chrysostom Ndidde / Jime B. Kanakulya -- The growth of the Catholic University of Eastern Africa under Rev. …”

Delivering knock your socks off service

Table of Contents: “…-- Service recovery expectations -- Service recovery and the Internet -- Fix the person -- Fair-fax the problem -- Customers from hell are customers too -- Customers from hell hall of shame -- Knock your socks off service fitness: taking care of you -- Master the art of calm -- Keep it professional -- The competence principle: always be learning -- Party hearty.…”
An electronic book accessible through the World Wide Web; click to view

Cardiovascular regeneration and stem cell therapy

Table of Contents: “…Quesenberry, Gerald Colvin, Mehrdad Abedi -- Embryonic stem cells and cardiogenesis / Timothy J. Kamp, Gary E. Lyons -- Mesenchymal stem cell-derived cardiomyogenic cells / Keiichi Fukuda ... …”
An electronic book accessible through the World Wide Web; click to view