Search Results - "service level agreement"

The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya / by Maina, Silas M.

Subjects:

The effect of the implementation of the service charter on service delivery in telecommunications sector : a case study of Communications Commission of Kenya / by Maina, Silas M.

Subjects:

Introducing IBM Tivoli service level advisor

Subjects: An electronic book accessible through the World Wide Web; click to view

Introducing IBM Tivoli service level advisor

Subjects: An electronic book accessible through the World Wide Web; click to view

Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager

Subjects: An electronic book accessible through the World Wide Web; click to view

Business service management best practices by Darmawan, Budi

Subjects: An electronic book accessible through the World Wide Web; click to view

Service level management using IBM Tivoli Service Level Advisor and Tivoli Business Systems Manager

Subjects: An electronic book accessible through the World Wide Web; click to view

Business service management best practices by Darmawan, Budi

Subjects: An electronic book accessible through the World Wide Web; click to view

Straight to the top CIO leadership in a mobile, social, and cloud-based world / by Smith, Gregory S., 1963-

Table of Contents: “…Preface -- Acknowledgments -- Key change drivers and trends impacting the CIO role today -- Why the role of the CIO continues to change -- Technologies and trends driving today's IT innovation -- IT standards and governance and the impact of consumer devices -- Service level agreements : a key to improved customer expectations and better contracts -- About the author -- Index.…”
An electronic book accessible through the World Wide Web; click to view

Straight to the top CIO leadership in a mobile, social, and cloud-based world / by Smith, Gregory S., 1963-

Table of Contents: “…Preface -- Acknowledgments -- Key change drivers and trends impacting the CIO role today -- Why the role of the CIO continues to change -- Technologies and trends driving today's IT innovation -- IT standards and governance and the impact of consumer devices -- Service level agreements : a key to improved customer expectations and better contracts -- About the author -- Index.…”
An electronic book accessible through the World Wide Web; click to view

Contracting for space contract practice in the European space sector /

Table of Contents: “…/ Jean-Jacques Tortora -- The principles of international space law and their relevance to space industry contracts / Lesley Jane Smith -- The impact of national space legislation on space industry contracts / Michael Gerhard and Kamlesh Gungaphul -- The legal framework for EU activities in the space sector, with a particular : focus on GMEs / Sylvia Kainz-Huber and Leopold Mantl -- The geographical return principle and its future within the European space policy / Bernhard Schmidt-Tedd -- Regulatory framework for authorising satellite applications : the case of telecommunications / Phillippe Achilleas and Romain -- Reforming national licensing and agency structures : a current overview of the UK space agenda / Richard Tremayne-Smith -- Consequences of the French space law on space operations (FSOA) on CNEs mission as a contracting space agency / Philippe Clerc -- The complexities of contracting with third states for space projects / Cristian Bank -- Developing space markets in small jurisdictions : the case of the isle of man / Timiebi Aganaba -- Typology of contracts in the space sector / Laurence Ravillon -- Space contracting within the frame of the European space agency / Gunilla Stjernevi -- Procurement in the space sector / Oliver Heinrich -- Economics of the procurement process / Vasilis Zervos -- Security rights over satellites : an overview of the proposed protocol to the Convention on international interests in mobile equipment on matters specific to space assets / Dietrich Weber-Steinhaus and Deirdre Ni Chearbhaill -- Research and development contracts / Martin Mittelbach -- Contract management / Mustapha Elriz and Peter Newman -- Performance and warranty articles in space industry contracts / Ines Scharlach -- Cost overruns in space contracts : mitigation methods and strategies / Walter Peeters -- Space insurance / Philippe Montpert -- Export control issues in space contracts / Kay-Uwe Hörl and Matthias Creydt -- The use of service level agreements in space projects / Ingo Baumann -- Space contracts : the legal and financial liability regime under the new French space legislation / Mireille Couston -- Reform of data policies and IPR clauses in space contracts : an analysis / Catherine Doldirina and Lesley Jane Smith -- Negotiating the security aspects of satellite communications services contracts / Tare Brisibe -- The legal framework for space projects in Europe : aspects of applicable / Frans von der Dunk -- The ITV filing of satellite systems / Hans Dodel and Ingo Baumann -- Specific clauses of launch services agreements / Claude Alain du Parquet -- Specific aspects and characteristics of satellite capacity agreements in the satellite communications business / Oliver Huth and Rafael Roelandt-- ESA earth observation data policies : principles, current status, and reforms / Gisela süss -- Conclusions and outlook / Lesley jane smith and ingo baumann.…”
An electronic book accessible through the World Wide Web; click to view

Contracting for space contract practice in the European space sector /

Table of Contents: “…/ Jean-Jacques Tortora -- The principles of international space law and their relevance to space industry contracts / Lesley Jane Smith -- The impact of national space legislation on space industry contracts / Michael Gerhard and Kamlesh Gungaphul -- The legal framework for EU activities in the space sector, with a particular : focus on GMEs / Sylvia Kainz-Huber and Leopold Mantl -- The geographical return principle and its future within the European space policy / Bernhard Schmidt-Tedd -- Regulatory framework for authorising satellite applications : the case of telecommunications / Phillippe Achilleas and Romain -- Reforming national licensing and agency structures : a current overview of the UK space agenda / Richard Tremayne-Smith -- Consequences of the French space law on space operations (FSOA) on CNEs mission as a contracting space agency / Philippe Clerc -- The complexities of contracting with third states for space projects / Cristian Bank -- Developing space markets in small jurisdictions : the case of the isle of man / Timiebi Aganaba -- Typology of contracts in the space sector / Laurence Ravillon -- Space contracting within the frame of the European space agency / Gunilla Stjernevi -- Procurement in the space sector / Oliver Heinrich -- Economics of the procurement process / Vasilis Zervos -- Security rights over satellites : an overview of the proposed protocol to the Convention on international interests in mobile equipment on matters specific to space assets / Dietrich Weber-Steinhaus and Deirdre Ni Chearbhaill -- Research and development contracts / Martin Mittelbach -- Contract management / Mustapha Elriz and Peter Newman -- Performance and warranty articles in space industry contracts / Ines Scharlach -- Cost overruns in space contracts : mitigation methods and strategies / Walter Peeters -- Space insurance / Philippe Montpert -- Export control issues in space contracts / Kay-Uwe Hörl and Matthias Creydt -- The use of service level agreements in space projects / Ingo Baumann -- Space contracts : the legal and financial liability regime under the new French space legislation / Mireille Couston -- Reform of data policies and IPR clauses in space contracts : an analysis / Catherine Doldirina and Lesley Jane Smith -- Negotiating the security aspects of satellite communications services contracts / Tare Brisibe -- The legal framework for space projects in Europe : aspects of applicable / Frans von der Dunk -- The ITV filing of satellite systems / Hans Dodel and Ingo Baumann -- Specific clauses of launch services agreements / Claude Alain du Parquet -- Specific aspects and characteristics of satellite capacity agreements in the satellite communications business / Oliver Huth and Rafael Roelandt-- ESA earth observation data policies : principles, current status, and reforms / Gisela süss -- Conclusions and outlook / Lesley jane smith and ingo baumann.…”
An electronic book accessible through the World Wide Web; click to view