Ohcanbohtosat - "customer experience"
Fáddáevttohusat
Fáddáevttohusat
- Customer relations 9
- Management 8
- Customer services 7
- Marketing 4
- Consumer satisfaction 3
- Relationship marketing 3
- Technological innovations 3
- Customer loyalty 2
- Selling 2
- Bayesian statistical decision theory 1
- Brand name products 1
- Business enterprises 1
- Computer Science 1
- Computer network resources 1
- Computer networks 1
- Computer science 1
- Consumer behavior 1
- Consumers' preferences 1
- Digital media 1
- Economic aspects 1
- Electronic commerce 1
- Hospitality industry 1
- Industrial management 1
- Information storage and retrieval systems 1
- Internet advertising 1
- Internet marketing 1
- Leadership 1
- Online social networks 1
- Organizational change 1
- Organizational learning 1
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1
Customer experience management a revolutionary approach to connecting with your customers /
Almmustuhtton 2003An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
2
Managing the customer experience : a measurement-based approach /
Almmustuhtton 2006An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
3
Unselling : the new customer experience /
Almmustuhtton 2014An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
4
Managing customer experience and relationships : a strategic framework /
Almmustuhtton 2017An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
5
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6
Enhancing customer experience in the service industry : a global perspective /
Almmustuhtton 2015An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
7
The Effects of Customer Experience on Brand Equity:A Case of Platinum Credit Ltd, Kenya
Almmustuhtton 2025Viečča ollesdeavstta
Oahppočájánas -
8
The digital innovation playbook creating a transformative customer experience /
Almmustuhtton 2011An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
9
What's the secret? to providing a world-class customer experience /
Almmustuhtton 2008“…To providing a world-class customer experience…”
An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
10
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11
Shopping why we love it and how retailers can create the ultimate customer experience /
Almmustuhtton 2006An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
12
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13
Service excellence : creating customer experiences that build relationships /
Almmustuhtton 2016Sisdoallologahallan: “…A service-centered view of the customer experience -- 2. New challenges: technology and new media -- 3. …”
An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
14
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15
Service design for business : a practical guide to optimizing the customer experience /
Almmustuhtton 2016An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
16
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications /
Almmustuhtton 2014Fáttát: “…customer experience…”
An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
17
What's your corporate IQ? how the smartest companies learn, transform, and lead /
Almmustuhtton 2004Sisdoallologahallan: “…Why companies win -- Why companies lose -- The three rules of leadership and strategy -- Context-context-context -- Custom built companies -- Corporate IQ : strategies for success -- Organization : entrepreneurial support systems -- Character: the sustainability factor -- The ultimate motivator -- RAVE : level five leaders -- Creating the ultimate customer experience -- Strategic focus : finding your way in a chaotic world -- Measuring success -- What's your corporate iq?.…”
An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
18
Achieving success through innovation : cases and insights from the hospitality, travel, and tourism industry /
Almmustuhtton 2016Sisdoallologahallan: “…The nature of innovation -- 2. Improving the customer experience -- 3. Better human resources for improved operations -- 4. …”
An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
19
Facebook marketing an hour a day /
Almmustuhtton 2012Sisdoallologahallan: “…-- Develop a Facebook strategy and measure success -- Month 1: create the plan and get started -- Month 2: establish corporate presence with pages and groups -- Month 3: create demand with Facebook ads -- Month 4: advanced tactics and campaign integration -- Customized experiences via Facebook applications -- The analytics of Facebook -- Organizational considerations.…”
An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji -
20
Selling, the new norm : dynamic new methods for a competitive and changing world /
Almmustuhtton 2016Sisdoallologahallan: “…New methods for selling -- 4. Creating a customer experience -- 5. Networking skills, keys to pipeline success -- 6. …”
An electronic book accessible through the World Wide Web; click to view
Elektrovnnalaš E-girji