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  1. 1
    America's service meltdown restoring service excellence in the age of the customer /

    America's service meltdown restoring service excellence in the age of the customer / by Pupo, Raul

    Published 2010
    Subjects: “…Customer services United States.…”
    An electronic book accessible through the World Wide Web; click to view
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  2. 2
    The service edge : 101 companies that profit customer care /

    The service edge : 101 companies that profit customer care / by Zemke, Ron

    Published 1989
    Subjects: “…Customer service United States.…”
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  3. 3
    Assessing service quality : satisfying the expectations of library customers /

    Assessing service quality : satisfying the expectations of library customers / by Hernon, Peter, Altman, Ellen, Dugan, Robert E., 1952-

    Published 2015
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  4. 4
    5-star programming and services for your 55+ library customers

    5-star programming and services for your 55+ library customers by Mates, Barbara T.

    Published 2003
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  5. 5
    Class acts service and inequality in luxury hotels /

    Class acts service and inequality in luxury hotels / by Sherman, Rachel, 1970-

    Published 2006
    Subjects: “…Hospitality industry Customer services United States.…”
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  6. 6
    Clients first the two word miracle /

    Clients first the two word miracle / by Callaway, Joseph, 1943-

    Published 2012
    Subjects: “…Customer services United States.…”
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  7. 7
    The financial services marketing handbook tactics and techniques that produce results /

    The financial services marketing handbook tactics and techniques that produce results / by Ehrlich, Evelyn, 1950-

    Published 2012
    Subjects: “…Financial services industry United States Marketing.…”
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  8. 8
    Financial services firms governance, regulations, valuations, mergers, and acquisitions /

    Financial services firms governance, regulations, valuations, mergers, and acquisitions / by Rezaee, Zabihollah, 1953-

    Published 2011
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  9. 9
    Above the line : how to create a company culture that engages employees, delights customers and delivers results /

    Above the line : how to create a company culture that engages employees, delights customers and delivers results / by Henderson, Michael

    Published 2014
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  10. 10
    Creating the customer-driven academic library

    Creating the customer-driven academic library by Woodward, Jeannette A.

    Published 2009
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  11. 11
    The new public service serving, not steering /

    The new public service serving, not steering / by Denhardt, Janet Vinzant

    Published 2007
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  12. 12
    Funeral festivals in America : rituals for the living /

    Funeral festivals in America : rituals for the living / by Thursby, Jacqueline S., 1940-

    Published 2009
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  13. 13
    The managed hand race, gender, and the body in beauty service work /

    The managed hand race, gender, and the body in beauty service work / by Kang, Miliann

    Published 2010
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  14. 14
    Disability and Shopping : Customers, Markets and the State /

    Disability and Shopping : Customers, Markets and the State / by Eskyte, Ieva

    Published 2019
    Taylor & Francis
    OCLC metadata license agreement
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  15. 15
    The regulatory craft controlling risks, solving problems, and managing compliance /

    The regulatory craft controlling risks, solving problems, and managing compliance / by Sparrow, Malcolm K.

    Published 2000
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  16. 16
    Essentials of banking

    Essentials of banking by Dilley, Deborah K.

    Published 2008
    An electronic book accessible through the World Wide Web; click to view
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  17. 17
    How to create and manage a mutual fund or exchange-traded fund a professional's guide /

    How to create and manage a mutual fund or exchange-traded fund a professional's guide / by Gerber, Melinda

    Published 2008
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  18. 18
    Banking and financial institutions a guide for directors, investors, and counterparties /

    Banking and financial institutions a guide for directors, investors, and counterparties / by Gup, Benton E.

    Published 2011
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  19. 19
    Technological turf wars a case study of the computer antivirus industry /

    Technological turf wars a case study of the computer antivirus industry / by Johnston, Jessica R., 1952-

    Published 2009
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  20. 20
    Against the profit motive : the salary revolution in American government, 1780-1940 /

    Against the profit motive : the salary revolution in American government, 1780-1940 / by Parrillo, Nicholas R.

    Published 2013
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