Search Results - "Think globally, act locally"

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    Complex service delivery processes : strategy to operations / by Harvey, Jean, 1950-

    Published 2010
    Table of Contents: “…Toward value and strategic advantage through rigorous execution -- The nature of value -- The nature of processes -- Think globally, act locally -- Professional service delivery processes -- Managing a process -- Connecting value to processes : the techniques -- The learning cycle and the kaizen event -- Doing things better : improving an existing process -- Doing things right the first time : designing a process that works -- The approaches to and practice of continuous improvement -- Personal processes : wellness and the one-person business.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook
  4. 4

    Complex service delivery processes : strategy to operations / by Harvey, Jean, 1950-

    Published 2010
    Table of Contents: “…Toward value and strategic advantage through rigorous execution -- The nature of value -- The nature of processes -- Think globally, act locally -- Professional service delivery processes -- Managing a process -- Connecting value to processes : the techniques -- The learning cycle and the kaizen event -- Doing things better : improving an existing process -- Doing things right the first time : designing a process that works -- The approaches to and practice of continuous improvement -- Personal processes : wellness and the one-person business.…”
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook