Search Results - "Business"
Suggested Topics within your search.
Suggested Topics within your search.
- Management 1,946
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16181
Attributes of project-friendly enterprises /
Published 2017An electronic book accessible through the World Wide Web; click to view
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Managing knock your socks off service
Published 2007Table of Contents: “…Find and retain quality people -- Recruit creatively and hire carefully -- Paying attention to employee retention -- Keeping your best and brightest -- Know your customers intimately -- "Emotionalizing" the yardstick : why customer satisfaction isn't enough -- Listening is a contact sport -- A complaining customer is your best friend -- The binding power of customer trust -- Little things mean a lot -- Build a service vision -- The power of purpose -- Getting your vision down on paper -- A service vision statement sampler -- Standards and norms : delivering on the service promise -- Make your service delivery system ETDBW (easy to do business with) -- Bad systems undermine good people -- Fix the system, not the people -- Measure and manage from the customer's point of view -- Add magic : creating the unpredictable and unique -- Make recovery a point of pride ... and a focal part of your system -- Reinventing your service system -- Train and coach -- Start on day one (when their hearts and minds are malleable) -- Training creates competence, confidence, and commitment to customers -- Making training stick -- Thinking and acting like a coach -- Involve and empower -- Fostering "responsible freedom" on the front lines -- Removing the barriers to empowerment -- Recognize, reward, and celebrate -- Recognition and reward : fueling the fires of service success -- Feedback : breakfast, lunch, and dinner of champions -- The art of interpersonal feedback -- Celebrate success -- Your most important management mission : set the tone and lead the way -- Manager-employee trust : ground zero for service quality -- Observation is more powerful than conversation -- Great service leadership in action.…”
An electronic book accessible through the World Wide Web; click to view
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Android on x86 An Introduction to Optimizing for Intel® Architecture /
Published 2013Get full text
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Strategy and training making skills a competitive advantage /
Published 2012An electronic book accessible through the World Wide Web; click to view
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Attributes of project-friendly enterprises /
Published 2017An electronic book accessible through the World Wide Web; click to view
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Power and policy America's first steps to superpower, 1889-1922 /
Published 2008Table of Contents: “…-- Appendix A: The Great White Fleet -- Appendix B: Capital ships Japanese fleet -- Nicaragua, 1912 : $ diplomacy : US Marines + US business -- World War, 1917-1918 : fighting the Germans and the allies : President Wilson's surge that worked -- Naval disarmament, 1921 : Washington, DC, Nov. 12, 1921, the greatest naval battle of all time -- Appendix A: Battleships sunk by the 1922 Washington Naval Treaty -- British battleships sunk by the Washington Treaty; Japanese battleships sunk by the Washington Treaty; Great Britain : battleships after the Washington Treaty -- Conclusion -- Appendix: Explanation of naval comparison tables.…”
An electronic book accessible through the World Wide Web; click to view
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16197
Invitation to an execution a history of the death penalty in the United States /
Published 2010Table of Contents: “…Mallicoat -- Conflicts of interest: business, death, and the bird court / Michael A. Pierson -- Fear, capital punishment, and order: the construction and use of capital punishment statutes in early modern England and seventeenth-century New England / Patrick Callaway -- Murder most foul: Native Americans and the evolution of the death penalty / Vanessa Gunther -- The death penalty in federal law / Lonnie Wilson -- Ovines and bovines / Ion Puschila -- Amnesty International and the death penalty: toward global abolition / Alexander Karn -- The celluloid execution: Hollywood films and capital punishment / Susanne Teepe Gaskins -- The death penalty in the south / Michael A. …”
An electronic book accessible through the World Wide Web; click to view
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16198
Arrested development and philosophy they've made a huge mistake /
Published 2012Table of Contents: “…Fünke's 100 percent natural good-time alienation solution / Jeff Ewing Family first : how not to run a business / Brett Gaul -- Bourgeois Bluths : Arrested development & class status / Rachel McKinney -- What Whitey isn't ready to hear : social identity in Arrested development / Jeremy Wisnewski -- I just blue myself : the use and abuse of language in Arrested development / M.E. …”
An electronic book accessible through the World Wide Web; click to view
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16199
Thirty years of China-U.S. relations analytical approaches and contemporary issues /
Published 2010Table of Contents: “…-Taiwan triangular relations since 2000 : a perspective of complex interdependence / Dennis Hickey and Yiran Zhou -- The role of American business in Sino-American normalization / Kailai Huang -- From pragmatism to morality : the changing rhetoric of the Chinese foreign policy in the transitional period / Dominik Mierzejewski -- Explanations of China's compliance with international agreements : configuring three approaches to institutional effects on state behavior / Albert S. …”
An electronic book accessible through the World Wide Web; click to view
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Veterans' policies, veterans' politics new perspectives on veterans in the modern United States /
Published 2012Table of Contents: “…"Put fighting blood in your business": The U.S. War Department and the reemployment of World War I soldiers / Nancy Gentile Ford -- 6. …”
An electronic book accessible through the World Wide Web; click to view
Electronic eBook