Bilaketaren emaitzak - "Total quality management Data processing."

Quality of experience engineering for customer added value services : from evaluation to monitoring /

Gaiak: “...Total quality management Data processing....”
An electronic book accessible through the World Wide Web; click to view

Relevance regained : from top-down control to bottom-up empowerment / nork Johnson, H. Thomas

Gaiak: “...Total quality management Data processing....”