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  1. 1

    Total quality management /

    Argitaratua 2003
    Liburua
  2. 2

    Total quality management : text, cases and readings / nork Ross, Joel E.

    Argitaratua 1999
    Liburua
  3. 3

    The high-value manager : developing the core competencies your organization demands / nork Stone, Florence M.

    Argitaratua 1995
    Liburua
  4. 4

    Management : a total quality perspective / nork Bounds, Gregory M.

    Argitaratua 1995
    Liburua
  5. 5

    Management : total quality in a global environment / nork Stahl, Michael J.

    Argitaratua 1995
    Liburua
  6. 6

    Total quality and organization development / nork Lindsay, William M.

    Argitaratua 1998
    Liburua
  7. 7

    Relevance regained : from top-down control to bottom-up empowerment / nork Johnson, H. Thomas

    Argitaratua 1992
    Liburua
  8. 8

    The new partnership : profit by bringing out the best in your people, customers, and yourself / nork Melohn, Tom

    Argitaratua 1994
    Liburua
  9. 9

    Essentials of quality management / nork Broker, Bruce

    Argitaratua 1993
    Liburua
  10. 10

    Human resources management perspectives on TQM : concepts and practices /

    Argitaratua 1998
    Liburua
  11. 11

    Total quality in higher education / nork Lewis, Ralph G., 1935-

    Argitaratua 1998
    Liburua
  12. 12

    Readings in total quality management / nork Costin, Harry Ivan

    Argitaratua 1994
    Liburua
  13. 13

    Total quality management /

    Argitaratua 2003
    Liburua
  14. 14

    Total quality management : text, cases and readings / nork Ross, Joel E.

    Argitaratua 1999
    Liburua
  15. 15

    Benchmarking for continuous improvement /

    Baliabide elektronikoa Software
  16. 16

    Customer care excellence : how to create an effective customer focus. / nork Cook, Sarah

    Argitaratua 2011
    Liburua
  17. 17

    Financial analysis as a tool for performance measurement : a case study of Bralirwa Ltd Rwanda / nork Twishime, Innocent Willy

    Argitaratua 2010
    Liburua
  18. 18
  19. 19

    Total customer value management : transforming business thinking / nork Mahajan, Gautam, 1946-

    Argitaratua 2010
    Liburua
  20. 20