نتائج البحث

Surprise! : from CEOs to Navy SEALs : how a select group of professionals prepare for and respond to the unexpected / حسب Baiocchi, Dave

An electronic book accessible through the World Wide Web; click to view

Surprise! : The secret to customer loyalty in the service sector / حسب Magnini, Vincent P.

An electronic book accessible through the World Wide Web; click to view