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  1. 1
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    Service marketing : people, technology, strategy / 由 Lovelock, Christopher

    出版 2011
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  2. 2
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    Service management : operations, strategy, information technology / 由 Fitzsimmons, James A.

    出版 2008
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  3. 3
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    Marketing in the service sector / 由 Rathmell, John M.

    出版 1974
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  4. 4
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    The service edge : 101 companies that profit customer care / 由 Zemke, Ron

    出版 1989
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  5. 5
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    Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology / 由 Fitzsimmons, James A.

    出版 2008
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  6. 6
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    Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd / 由 Mutua, Jossylin N.

    出版 2006
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  7. 7
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    Logistics and Supply Chain Management / 由 Jonsson, Patrik

    出版 2008
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  8. 8
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    Service marketing : people, technology, strategy / 由 Lovelock, Christopher

    出版 2011
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  9. 9
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    Working smart and small : The role of knowledge-based and service industries in growth strategies for small states / 由 Qureshi, Mahvash

    出版 2008
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  10. 10
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    Service management : operation,strategy,Information technology / 由 Fitzsimmons, James A.

    出版 2008
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  11. 11
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    Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd / 由 Mutua, Josslyn N.

    出版 2006
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  12. 12
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    Reducing the barriers to international trade in accounting services 由 White, Lawrence J.

    出版 2001
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  13. 13
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    Relationship marketing in professional services a study of agency-client dynamics in the advertising sector / 由 Halinen, Aino, 1961-

    出版 1997
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    电子 电子书

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  14. 14
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    Insurance in the General Agreement on Trade in Services 由 Skipper, Harold D., 1947-

    出版 2001
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  15. 15
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    Services--the export of the 21st century a guidebook for US service exporters /

    出版 1997
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  16. 16
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    Domestic regulation and service trade liberalization

    出版 2003
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  17. 17
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    Relationship marketing in services

    出版 2002
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  18. 18
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    Market orientation and service firm performance a research agenda /

    出版 2002
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  19. 19
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    Service quality crossing boundaries /

    出版 2003
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  20. 20
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    Service quality a global perspective /

    出版 2003
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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