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  1. 1
    Slika omota

    Service marketing : people, technology, strategy / od Lovelock, Christopher

    Izdano 2011
    Knjiga

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  2. 2
    Slika omota

    Service management : operations, strategy, information technology / od Fitzsimmons, James A.

    Izdano 2008
    Knjiga

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  3. 3
    Slika omota

    Marketing in the service sector / od Rathmell, John M.

    Izdano 1974
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  4. 4
    Slika omota

    The service edge : 101 companies that profit customer care / od Zemke, Ron

    Izdano 1989
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  5. 5
    Slika omota

    Service management [accompanied by a CD-ROM that contains supplementary information] : operations, strategy, and information technology / od Fitzsimmons, James A.

    Izdano 2008
    Knjiga

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  6. 6
    Slika omota

    Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd / od Mutua, Jossylin N.

    Izdano 2006
    Knjiga

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  7. 7
    Slika omota

    Logistics and Supply Chain Management / od Jonsson, Patrik

    Izdano 2008
    Knjiga

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  8. 8
    Slika omota

    Service marketing : people, technology, strategy / od Lovelock, Christopher

    Izdano 2011
    Knjiga

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  9. 9
    Slika omota

    Working smart and small : The role of knowledge-based and service industries in growth strategies for small states / od Qureshi, Mahvash

    Izdano 2008
    Knjiga

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  10. 10
    Slika omota

    Service management : operation,strategy,Information technology / od Fitzsimmons, James A.

    Izdano 2008
    Knjiga

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  11. 11
    Slika omota

    Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd / od Mutua, Josslyn N.

    Izdano 2006
    Knjiga

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  12. 12
    Slika omota

    Reducing the barriers to international trade in accounting services od White, Lawrence J.

    Izdano 2001
    An electronic book accessible through the World Wide Web; click to view
    Elektronički e-knjiga

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  13. 13
    Slika omota

    Relationship marketing in professional services a study of agency-client dynamics in the advertising sector / od Halinen, Aino, 1961-

    Izdano 1997
    An electronic book accessible through the World Wide Web; click to view
    Elektronički e-knjiga

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  14. 14
    Slika omota

    Insurance in the General Agreement on Trade in Services od Skipper, Harold D., 1947-

    Izdano 2001
    An electronic book accessible through the World Wide Web; click to view
    Elektronički e-knjiga

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  15. 15
    Slika omota

    Services--the export of the 21st century a guidebook for US service exporters /

    Izdano 1997
    An electronic book accessible through the World Wide Web; click to view
    Elektronički e-knjiga

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  16. 16
    Slika omota

    Domestic regulation and service trade liberalization

    Izdano 2003
    An electronic book accessible through the World Wide Web; click to view
    Elektronički e-knjiga

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  17. 17
    Slika omota

    Relationship marketing in services

    Izdano 2002
    An electronic book accessible through the World Wide Web; click to view
    Elektronički e-knjiga

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  18. 18
    Slika omota

    Market orientation and service firm performance a research agenda /

    Izdano 2002
    An electronic book accessible through the World Wide Web; click to view
    Elektronički e-knjiga

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  19. 19
    Slika omota

    Service quality crossing boundaries /

    Izdano 2003
    An electronic book accessible through the World Wide Web; click to view
    Elektronički e-knjiga

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  20. 20
    Slika omota

    Service quality a global perspective /

    Izdano 2003
    An electronic book accessible through the World Wide Web; click to view
    Elektronički e-knjiga

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