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  1. 1

    Service marketing : people, technology, strategy / af Lovelock, Christopher

    Udgivet 2011
    Bog
  2. 2

    Service management : operations, strategy, information technology / af Fitzsimmons, James A.

    Udgivet 2008
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  3. 3

    Marketing in the service sector / af Rathmell, John M.

    Udgivet 1974
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  4. 4

    The service edge : 101 companies that profit customer care / af Zemke, Ron

    Udgivet 1989
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  6. 6

    Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd / af Mutua, Jossylin N.

    Udgivet 2006
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  7. 7

    Logistics and Supply Chain Management / af Jonsson, Patrik

    Udgivet 2008
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  8. 8

    Service marketing : people, technology, strategy / af Lovelock, Christopher

    Udgivet 2011
    Bog
  9. 9
  10. 10

    Service management : operation,strategy,Information technology / af Fitzsimmons, James A.

    Udgivet 2008
    Bog
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  17. 17

    Relationship marketing in services

    Udgivet 2002
    An electronic book accessible through the World Wide Web; click to view
    Electronisk eBog
  18. 18
  19. 19

    Service quality crossing boundaries /

    Udgivet 2003
    An electronic book accessible through the World Wide Web; click to view
    Electronisk eBog
  20. 20

    Service quality a global perspective /

    Udgivet 2003
    An electronic book accessible through the World Wide Web; click to view
    Electronisk eBog