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  1. 1

    I Know it when I see it : a modern fable about quality / Por Guaspari, John

    Publicado em 1985
    Livro
  2. 2

    The quality school : managing students without coercion / Por Glasser, William, 1925-

    Publicado em 1992
    Livro
  3. 3

    Statistical quality control / Por Grant, Eugene Lodewick, 1897-

    Publicado em 1996
    Livro
  4. 4

    Juran on quality by design : the new steps for planning quality into goods and services / Por Juran, J. M.

    Publicado em 1992
    Livro
  5. 5

    Production control : a quantitative approach / Por Biegel, John E.

    Publicado em 1990
    Livro
  6. 6

    Quality control /

    Publicado em 1987
    Livro
  7. 7

    Monitoring, measuring and managing customer service / Por Goodman, Gary S.

    Publicado em 2000
    Livro
  8. 8

    ISO 9000: 2000 in focus / Por Nicholas

    Recurso Electrónico Globo Software
  9. 9

    ISO 9000 basics : what employees need to know / Por INFORM

    Publicado em 2001
    Recurso Electrónico Globo Software
  10. 10

    Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd / Por Mutua, Josslyn N.

    Publicado em 2006
    Livro
  11. 11

    Student solutions manual to accompany introduction to statistical quality control / Por Montgomery, Douglas C.

    Publicado em 2009
    Livro
  12. 12

    Statistical quality control : a modern introduction / Por Montgomery, Douglas C.

    Publicado em 2013
    Table of contents only
    Livro
  13. 13

    A study of the financial implications of adopting ISO standards : a survey of manufacturing firms in Nairobi, Kenya / Por Kiragu, Isabel W.

    Publicado em 2012
    Livro
  14. 14
  15. 15

    Administering Cisco QoS for IP networks

    Publicado em 2001
    An electronic book accessible through the World Wide Web; click to view
    Recurso Electrónico livro electrónico
  16. 16

    Design for Six Sigma the Revolutionary process for achieving extraordinary profits / Por Chowdhury, Subir

    Publicado em 2002
    An electronic book accessible through the World Wide Web; click to view
    Recurso Electrónico livro electrónico
  17. 17

    Crossing the quality chasm a new health system for the 21st century /

    Publicado em 2001
    An electronic book accessible through the World Wide Web; click to view
    Recurso Electrónico livro electrónico
  18. 18

    Improving the quality of long-term care

    Publicado em 2001
    An electronic book accessible through the World Wide Web; click to view
    Recurso Electrónico livro electrónico
  19. 19

    Envisioning the national health care quality report

    Publicado em 2001
    An electronic book accessible through the World Wide Web; click to view
    Recurso Electrónico livro electrónico
  20. 20

    Ensuring the quality of data disseminated by the federal government workshop report /

    Publicado em 2003
    An electronic book accessible through the World Wide Web; click to view
    Recurso Electrónico livro electrónico