Résultats de la recherche

I Know it when I see it : a modern fable about quality / par Guaspari, John

The quality school : managing students without coercion / par Glasser, William, 1925-

Statistical quality control / par Grant, Eugene Lodewick, 1897-

Juran on quality by design : the new steps for planning quality into goods and services / par Juran, J. M.

Production control : a quantitative approach / par Biegel, John E.

Quality control /

Monitoring, measuring and managing customer service / par Goodman, Gary S.

ISO 9000: 2000 in focus / par Nicholas

ISO 9000 basics : what employees need to know / par INFORM

Perceived service quality amongst employees in the utility industry : a case study of Kenya Power and Lighting Co. Ltd / par Mutua, Josslyn N.

Student solutions manual to accompany introduction to statistical quality control / par Montgomery, Douglas C.

Statistical quality control : a modern introduction / par Montgomery, Douglas C.

Table of contents only

A study of the financial implications of adopting ISO standards : a survey of manufacturing firms in Nairobi, Kenya / par Kiragu, Isabel W.

Quality of care for oncologic conditions and HIV a review of the literature and quality indicators /

An electronic book accessible through the World Wide Web; click to view

Administering Cisco QoS for IP networks

An electronic book accessible through the World Wide Web; click to view

Design for Six Sigma the Revolutionary process for achieving extraordinary profits / par Chowdhury, Subir

An electronic book accessible through the World Wide Web; click to view

Crossing the quality chasm a new health system for the 21st century /

An electronic book accessible through the World Wide Web; click to view

Improving the quality of long-term care

An electronic book accessible through the World Wide Web; click to view

Envisioning the national health care quality report

An electronic book accessible through the World Wide Web; click to view

Ensuring the quality of data disseminated by the federal government workshop report /

An electronic book accessible through the World Wide Web; click to view