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  1. 1
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    Reference and information services in the 21st century : an introduction / by Cassell, Kay Ann

    Published 2011
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  2. 2
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    Digital reference service by Chowdhury, Gobinda

    Published 2004
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  3. 3
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    Going live starting & running a virtual reference service / by Coffman, Steve

    Published 2003
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  4. 4
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    Virtual reference training the complete guide to providing anytime, anywhere answers / by Hirko, Buff

    Published 2004
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  5. 5
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    Library Web sites creating online collections and services / by Wilson, A. Paula

    Published 2004
    An electronic book accessible through the World Wide Web; click to view
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  6. 6
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    Social software in libraries building collaboration, communication, and community Online / by Farkas, Meredith G., 1977-

    Published 2007
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  7. 7
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    IM and SMS reference services for libraries by Bielskas, Amanda, 1974-

    Published 2012
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  8. 8
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    Designing and implementing virtual reference services a LITA guide /

    Published 2013
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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  9. 9
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    Reinventing reference : how libraries deliver value in the age of Google /

    Published 2015
    An electronic book accessible through the World Wide Web; click to view
    Electronic eBook

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