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  1. 1

    The customer-driven company : moving from talk to action / por Whiteley, Richard C.

    Publicado 1991
    Libro
  2. 2

    Second to none : how our smartest companies put people first / por Garfield, Charles A.

    Publicado 1992
    Libro
  3. 3

    Customer intimacy : pick your partners, shape your culture, win together / por Wiersema, Fred

    Publicado 1996
    Libro
  4. 4

    Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd / por Mutua, Jossylin N.

    Publicado 2006
    Libro
  5. 5

    Fish! : a remarkable way to boost morale and improve results / por Lundin, Stephen C., 1941-

    Publicado 2000
    Libro
  6. 6

    Magnetic service / por Bell, Chip R.

    Publicado 2006
    Libro
  7. 7

    Customer service : a practical approach / por Harris, Elaine K.

    Publicado 2007
    Libro
  8. 8

    Monitoring, measuring and managing customer service / por Goodman, Gary S.

    Publicado 2000
    Libro
  9. 9

    50 ways to keep your customers : "and get new ones" / por Timm, Paul R.

    Publicado 1992
    Electrónico Global Software
  10. 10

    Supply chain management : strategy, planning, and operation / por Chopra, Sunil

    Publicado 2007
    Libro
  11. 11

    Creating customer value : the essentials of marketing por Learning Resources

    Video
  12. 12

    Services marketing : integrating customer focus across the firm / por Zeithaml, Valarie A.

    Publicado 2009
    Libro
  13. 13

    Customer care excellence : how to create an effective customer focus. / por Cook, Sarah

    Publicado 2011
    Libro
  14. 14

    Customer service : a practical approach / por Harris, Elaine K.

    Publicado 2013
    Libro
  15. 15

    An evaluation of customer satisfaction at the General Post Office - Huduma Kenya centre / por Dido, Guyatu Halake

    Publicado 2016
    Libro
  16. 16
  17. 17
  18. 18

    50 powerful ideas you can use to keep your customers por Timm, Paul R.

    Publicado 2002
    An electronic book accessible through the World Wide Web; click to view
    Electrónico eBook
  19. 19
  20. 20

    Delivering knock your socks off service por Zemke, Ron

    Publicado 2003
    An electronic book accessible through the World Wide Web; click to view
    Electrónico eBook