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  1. 1

    The customer-driven company : moving from talk to action / af Whiteley, Richard C.

    Udgivet 1991
    Bog
  2. 2

    Second to none : how our smartest companies put people first / af Garfield, Charles A.

    Udgivet 1992
    Bog
  3. 3

    Customer intimacy : pick your partners, shape your culture, win together / af Wiersema, Fred

    Udgivet 1996
    Bog
  4. 4

    Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd / af Mutua, Jossylin N.

    Udgivet 2006
    Bog
  5. 5

    Fish! : a remarkable way to boost morale and improve results / af Lundin, Stephen C., 1941-

    Udgivet 2000
    Bog
  6. 6

    Magnetic service / af Bell, Chip R.

    Udgivet 2006
    Bog
  7. 7

    Customer service : a practical approach / af Harris, Elaine K.

    Udgivet 2007
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  8. 8

    Monitoring, measuring and managing customer service / af Goodman, Gary S.

    Udgivet 2000
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  9. 9

    50 ways to keep your customers : "and get new ones" / af Timm, Paul R.

    Udgivet 1992
    Electronisk Globe Software
  10. 10

    Supply chain management : strategy, planning, and operation / af Chopra, Sunil

    Udgivet 2007
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  11. 11

    Creating customer value : the essentials of marketing af Learning Resources

    Video
  12. 12

    Services marketing : integrating customer focus across the firm / af Zeithaml, Valarie A.

    Udgivet 2009
    Bog
  13. 13

    Customer care excellence : how to create an effective customer focus. / af Cook, Sarah

    Udgivet 2011
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  14. 14

    Customer service : a practical approach / af Harris, Elaine K.

    Udgivet 2013
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  15. 15

    An evaluation of customer satisfaction at the General Post Office - Huduma Kenya centre / af Dido, Guyatu Halake

    Udgivet 2016
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  20. 20

    Delivering knock your socks off service af Zemke, Ron

    Udgivet 2003
    An electronic book accessible through the World Wide Web; click to view
    Electronisk eBog