Resultats de la cerca

  1. 1

    The customer-driven company : moving from talk to action / per Whiteley, Richard C.

    Publicat 1991
    Llibre
  2. 2

    Second to none : how our smartest companies put people first / per Garfield, Charles A.

    Publicat 1992
    Llibre
  3. 3

    Customer intimacy : pick your partners, shape your culture, win together / per Wiersema, Fred

    Publicat 1996
    Llibre
  4. 4

    Perceived service quality of employees in the utility industry : a case of Kenya Power and Lighting Co. Ltd / per Mutua, Jossylin N.

    Publicat 2006
    Llibre
  5. 5

    Fish! : a remarkable way to boost morale and improve results / per Lundin, Stephen C., 1941-

    Publicat 2000
    Llibre
  6. 6

    Magnetic service / per Bell, Chip R.

    Publicat 2006
    Llibre
  7. 7

    Customer service : a practical approach / per Harris, Elaine K.

    Publicat 2007
    Llibre
  8. 8

    Monitoring, measuring and managing customer service / per Goodman, Gary S.

    Publicat 2000
    Llibre
  9. 9

    50 ways to keep your customers : "and get new ones" / per Timm, Paul R.

    Publicat 1992
    Electrònic Globus Software
  10. 10

    Supply chain management : strategy, planning, and operation / per Chopra, Sunil

    Publicat 2007
    Llibre
  11. 11

    Creating customer value : the essentials of marketing per Learning Resources

    Video
  12. 12

    Services marketing : integrating customer focus across the firm / per Zeithaml, Valarie A.

    Publicat 2009
    Llibre
  13. 13

    Customer care excellence : how to create an effective customer focus. / per Cook, Sarah

    Publicat 2011
    Llibre
  14. 14

    Customer service : a practical approach / per Harris, Elaine K.

    Publicat 2013
    Llibre
  15. 15

    An evaluation of customer satisfaction at the General Post Office - Huduma Kenya centre / per Dido, Guyatu Halake

    Publicat 2016
    Llibre
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  20. 20

    Delivering knock your socks off service per Zemke, Ron

    Publicat 2003
    An electronic book accessible through the World Wide Web; click to view
    Electrònic eBook