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  1. 1
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    The customer-driven company : moving from talk to action / 由 Whiteley, Richard C.

    出版 1991
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  2. 2
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    How to handle major customers profitably. / 由 Melkman, Alan

    出版 1979
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  3. 3
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    Dealing with the irate customer /

    电子 环球 软件

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  4. 4
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    Eliminate customer turnoffs / 由 Timm, Paul R.

    电子 环球 软件

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  5. 5
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    Exceed customer expectations / 由 Timm, Paul R.

    电子 环球 软件

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  6. 6
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    Customer care excellence : how to create an effective customer focus. / 由 Cook, Sarah

    出版 2011
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  7. 7
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    Customer relationship management strategies and their contribution to sustainable advantage at housing finance company / 由 Mushira, Maureene M.

    出版 2010
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  8. 8
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    Exploring the role of corporate identity on customer satisfaction : a case of madison insurance company limited / 由 Murathe, Miriam Muthoni

    出版 2014
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  9. 9
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    Total customer value management : transforming business thinking / 由 Mahajan, Gautam, 1946-

    出版 2010
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  10. 10
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    The effect of relationship management on customer satisfaction : a survey of Kenya Airways' corporate customers in Nairobi / 由 Koskei, Anne

    出版 2014
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  11. 11
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    Customer winback how to recapture lost customers and keep them loyal / 由 Griffin, Jill

    出版 2001
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  12. 12
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    Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business / 由 Shuman, Jeffrey C., 1945-

    出版 2002
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  13. 13
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    Beyond world class building character, relationships and profits / 由 Ross, Alan M.

    出版 2002
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  14. 14
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    Permission-based E-mail marketing that works! 由 MacPherson, Kim

    出版 2001
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    电子 电子书

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  15. 15
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    Beyond selling value a proven process to avoid the vendor trap / 由 Shonka, Mark

    出版 2002
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  16. 16
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    Why service stinks ... and exactly what to do about it 由 Gross, T. Scott

    出版 2003
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  17. 17
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    The relationship advantage become a trusted advisor and create clients for life / 由 Stevenson, Tom, 1943-

    出版 2003
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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  18. 18
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    HR from the heart inspiring stories and strategies for building the people side of great business / 由 Sartain, Libby, 1954-

    出版 2003
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    电子 电子书

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  19. 19
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    From selling to serving the essence of client creation / 由 Cassara, Lou

    出版 2004
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    电子 电子书

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  20. 20
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    Making the client connection maximizing the power of your personality, presentations, and presence / 由 DeMoss, Gary

    出版 2004
    An electronic book accessible through the World Wide Web; click to view
    电子 电子书

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