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  1. 1
    Slika na naslovnici

    The customer-driven company : moving from talk to action / od Whiteley, Richard C.

    Izdano 1991
    Knjiga

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  2. 2
    Slika na naslovnici

    How to handle major customers profitably. / od Melkman, Alan

    Izdano 1979
    Knjiga

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  3. 3
    Slika na naslovnici

    Dealing with the irate customer /

    Elektronski Globus Software

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  4. 4
    Slika na naslovnici

    Eliminate customer turnoffs / od Timm, Paul R.

    Elektronski Globus Software

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  5. 5
    Slika na naslovnici

    Exceed customer expectations / od Timm, Paul R.

    Elektronski Globus Software

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  6. 6
    Slika na naslovnici

    Customer care excellence : how to create an effective customer focus. / od Cook, Sarah

    Izdano 2011
    Knjiga

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  7. 7
    Slika na naslovnici

    Customer relationship management strategies and their contribution to sustainable advantage at housing finance company / od Mushira, Maureene M.

    Izdano 2010
    Knjiga

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  8. 8
    Slika na naslovnici

    Exploring the role of corporate identity on customer satisfaction : a case of madison insurance company limited / od Murathe, Miriam Muthoni

    Izdano 2014
    Knjiga

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  9. 9
    Slika na naslovnici

    Total customer value management : transforming business thinking / od Mahajan, Gautam, 1946-

    Izdano 2010
    Knjiga

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  10. 10
    Slika na naslovnici

    The effect of relationship management on customer satisfaction : a survey of Kenya Airways' corporate customers in Nairobi / od Koskei, Anne

    Izdano 2014
    Knjiga

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  11. 11
    Slika na naslovnici

    Customer winback how to recapture lost customers and keep them loyal / od Griffin, Jill

    Izdano 2001
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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  12. 12
    Slika na naslovnici

    Everyone is a customer a proven method for measuring the value of every relationship in the era of collaborative business / od Shuman, Jeffrey C., 1945-

    Izdano 2002
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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  13. 13
    Slika na naslovnici

    Beyond world class building character, relationships and profits / od Ross, Alan M.

    Izdano 2002
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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  14. 14
    Slika na naslovnici

    Permission-based E-mail marketing that works! od MacPherson, Kim

    Izdano 2001
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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  15. 15
    Slika na naslovnici

    Beyond selling value a proven process to avoid the vendor trap / od Shonka, Mark

    Izdano 2002
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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  16. 16
    Slika na naslovnici

    Why service stinks ... and exactly what to do about it od Gross, T. Scott

    Izdano 2003
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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  17. 17
    Slika na naslovnici

    The relationship advantage become a trusted advisor and create clients for life / od Stevenson, Tom, 1943-

    Izdano 2003
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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  18. 18
    Slika na naslovnici

    HR from the heart inspiring stories and strategies for building the people side of great business / od Sartain, Libby, 1954-

    Izdano 2003
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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  19. 19
    Slika na naslovnici

    From selling to serving the essence of client creation / od Cassara, Lou

    Izdano 2004
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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  20. 20
    Slika na naslovnici

    Making the client connection maximizing the power of your personality, presentations, and presence / od DeMoss, Gary

    Izdano 2004
    An electronic book accessible through the World Wide Web; click to view
    Elektronski eKnjiga

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