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  1. 1

    The customer-driven company : moving from talk to action / 著者: Whiteley, Richard C.

    出版事項 1991
    図書
  2. 2

    How to handle major customers profitably. / 著者: Melkman, Alan

    出版事項 1979
    図書
  3. 3

    Dealing with the irate customer /

    電子媒体 地球儀 ソフトウェア
  4. 4

    Eliminate customer turnoffs / 著者: Timm, Paul R.

    電子媒体 地球儀 ソフトウェア
  5. 5

    Exceed customer expectations / 著者: Timm, Paul R.

    電子媒体 地球儀 ソフトウェア
  6. 6

    Customer care excellence : how to create an effective customer focus. / 著者: Cook, Sarah

    出版事項 2011
    図書
  7. 7

    Customer relationship management strategies and their contribution to sustainable advantage at housing finance company / 著者: Mushira, Maureene M.

    出版事項 2010
    図書
  8. 8

    Exploring the role of corporate identity on customer satisfaction : a case of madison insurance company limited / 著者: Murathe, Miriam Muthoni

    出版事項 2014
    図書
  9. 9

    Total customer value management : transforming business thinking / 著者: Mahajan, Gautam, 1946-

    出版事項 2010
    図書
  10. 10

    The effect of relationship management on customer satisfaction : a survey of Kenya Airways' corporate customers in Nairobi / 著者: Koskei, Anne

    出版事項 2014
    図書
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    Beyond world class building character, relationships and profits / 著者: Ross, Alan M.

    出版事項 2002
    An electronic book accessible through the World Wide Web; click to view
    電子媒体 eBook
  14. 14

    Permission-based E-mail marketing that works! 著者: MacPherson, Kim

    出版事項 2001
    An electronic book accessible through the World Wide Web; click to view
    電子媒体 eBook
  15. 15

    Beyond selling value a proven process to avoid the vendor trap / 著者: Shonka, Mark

    出版事項 2002
    An electronic book accessible through the World Wide Web; click to view
    電子媒体 eBook
  16. 16

    Why service stinks ... and exactly what to do about it 著者: Gross, T. Scott

    出版事項 2003
    An electronic book accessible through the World Wide Web; click to view
    電子媒体 eBook
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    From selling to serving the essence of client creation / 著者: Cassara, Lou

    出版事項 2004
    An electronic book accessible through the World Wide Web; click to view
    電子媒体 eBook
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